frequently asked questions

  • Yes, if you are in a pinch or like instant gratification we can deliver locally within a week.

  • No, but we are happy to refer you to one of our skilled designer partners and work alongside them.

  • This varies depending on the manufacturer, level of customization, etc. Typical time from order to delivery is 4 to 18 weeks.

  • Yes, we work with a local delivery company to offer white-glove delivery service to your home. Derby will help coordinate the delivery to make sure the process is seamless.

  • Most of our projects are local to the Bay Area but we do work with clients with homes across the United States. Depending on the project, we can either travel to the site or work virtually on your design.

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